NLP:

• studies and isolates ways to model excellence, and

• examines different ways people think, feel, communicate with one another, and build relationships.

Basic Principles of Excellence

• You have all the internal resources and capabilities you need

• The meaning of any communication is the response you get and the effect it has

• There is no failure, only feedback

• The map is not the territory: every person's map of the same territory is different and unique

By Using NLP You Can:

• To achieve the results that you really want by gaining the ability of setting goals that are compelling and that have a momentum on their own

• To develop your relationships building skills by learning how to feel comfortable with others, so creating a climate of influence

• To resolve conflicts either with yourself or with others by reconciling different and seemingly opposite points of view to find a solution that integrates both in innovative and empowering way.

• To become a visionary leader by mastering a style of communication that is so compelling and motivating using language that is so enriched that it inspires others to be a part of that vision.

Specific Skills You Can Acquire by Using NLP¹

• The ability to chose an emotional state and hold that state for as long as you need it. These states may include concentration, confidence, enthusiasm, motivation, influence, or learning.

• The ability to think creatively and to engender a culture of creativity in the organizations in which you live and work.

• The ability to speak using words and behaviors which your listeners can both relate to and understand.

• The ability to make decisions with commitment.

• The ability to listen with your whole body in a way that allows you to hear both what is and what is not being said.

Finding the Way to Success

1. Define precisely what you want - set your goal

2. Start acting to achieve your goal

3. Watch the changes produced by your actions

4. Be flexible - change your action plan if the current one does not produce the required results

The Four Main Pillars of NLP

• Relationship, and specifically that quality relationship of mutual trust and responsiveness known as rapport. Whatever you do and whatever you want, being successful will involve relating to and influencing others. So, the first pillar of NLP is to establish rapport with yourself and then others.

• Setting your goal - knowing what you want. Precision is the key to success. The more precise you are knowing what it is that you want and why, the more likely you are to get exactly what you want. And the more likely you are to know when you have achieved it. It is whole way of thinking - consistently ask yourself and others what you/they want.

• Sensory acuity -  using your senses: looking at, listening to and feeling what is actually happening to you. Only then will you know whether you are on course for your goal and can use this feedback  to adjust what you are doing is necessary.

• Behavioral flexibility -  have many choices of action. The more choices you have, the more chances of success. If we do what we always did, we get what we always got. Keep changing what you do until you get what you want.

NLP - a Process that Leads to Continuous Learning and Growth

NLP is:

• the study of what works for you and for others

• the study of the best practice

• the process of unpacking the 'how' of what we and others do

• the modeling - a process of inner benchmarking, unpacking our thinking strategies as well as our external behavior

This understanding of conscious and unconscious structure of how and what we and other do gives us choices:

• the choice to refine what we do

• the choice to stop what we do

• the choice to do it differently

Presuppositions of NLP

• The map is not the territory

• Experience has a structure

• If one person can do something, anyone can learn to do it

• The mind and body are parts of the same system

• People already have all the resources they need

• You cannot not communicate

• The meaning of your communication is the response you get

• Underlying every behavior is a positive intention

• People are always making the best choice(s) available to them

• There is no such thing as failure, only feedback

• If you want to understand - act

• If what you are doing isn't working, do something else

Related Chapters of the Business e-Coach:

Personal Achievement Management

Setting Your Goals

Effective Communication

Effective Listening

Building Relationships

Establishing Rapport